Check the basics
Make sure you're connected to the network labeled "Polygon" and that you're using the correct password from your welcome email.
If you're connected but don't have internet access, try disconnecting and reconnecting.
Common fixes
Restart your device's Wi-Fi by toggling it off and back on.
If that doesn't help, try forgetting the network, then reconnecting with the password from your welcome email.
Still not working?
If multiple members are experiencing the issue, it may be a building-wide outage. Email us at [email protected] or send us a message and we'll look into it right away.